Returns & Refunds Policy
 

Effective Date: 01/02/2025

1. Eligibility for Returns
We only accept returns for faulty or damaged items due to the custom nature of our products.

2. Reporting an Issue
Please email us within 3 days of delivery if you receive a damaged or incorrect item. Include your order number and photos.

3. Refunds
If approved, your refund will be issued to your original payment method. Processing times may vary by bank.

4. Exchanges
We do not offer exchanges.

5. Return Shipping Costs
Customers are responsible for return shipping.

6. Contact
Email: mark@truemarkcustomcreations.com